1. Who We Are
Wix Doctor is a service operated by NX Digital, based in the United Kingdom, found at www.nxdigital.co.uk

We are responsible for how your personal data is collected, used, and protected (the “data controller”).
If you have any questions or want to exercise your rights, you can contact us at: data@wixdoctor.com

2. What Data We Collect
Depending on how you use the site, we may collect:

Information you provide directly:

• Name

• Email address

• Phone number

• Website URL

• Message content (via contact forms)

• Booking details (via Wix Bookings)

• Account information (if you create an account)

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User-generated content:

• Comments

• Questions submitted to the site

• Any content you choose to upload or share

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Payment information:

• Payments are processed securely via Stripe

• We do not store your full payment details

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Technical and usage data:

• IP address

• Browser type and device

• Pages visited and interactions

• Cookies and tracking data

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3. How We Collect Your Data
We collect data through:

• Contact forms

• Booking forms (Wix Bookings)

• Account registration

• Comments and user submissions

• Cookies and analytics tools

• Direct communication (e.g. email)

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4. Why We Use Your Data
We use your data to:

• Respond to enquiries

• Deliver booked services

• Process payments

• Manage your account

• Allow participation in site features (comments, Q&A, etc.)

• Improve the website and user experience

• Monitor performance and usage

• Comply with legal obligations

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Our legal basis for processing includes:

• Contractual necessity (to deliver services you request)

• Legitimate interests (to operate and improve the site)

• Consent (for cookies and tracking where required)

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5. Cookies and Tracking
We use cookies and similar technologies to improve your experience and understand how the site is used.

This may include:

• Google Analytics (to track site usage and performance)

• Meta Pixel (for advertising and remarketing)

• Wix platform cookies (required for site functionality)

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You can control or disable cookies through your browser settings. Where required, we will request your consent via a cookie banner.

6. Sharing Your Data
We only share your data where necessary to operate the service. This includes:

• Wix (website hosting, forms, bookings, accounts)

• Stripe (payment processing)

• Google (analytics)

• Meta (advertising and tracking)

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We do not sell your personal data.

7. International Data Transfers
As we work with global clients and use third-party platforms, your data may be transferred outside the UK or European Economic Area (EEA).
Where this happens, appropriate safeguards are in place to ensure your data is handled securely and in line with data protection laws.

8. How Long We Keep Your Data
We only keep your data for as long as necessary:

• Enquiries: typically up to 24 months

• Client data: for the duration of the service and as required for legal/accounting purposes

• Account data: until you request deletion or the account is inactive

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9. Your Rights
Under data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict how your data is used

• Withdraw consent where applicable

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To exercise any of these rights, contact: data@wixdoctor.com

10. Data Security
We take reasonable steps to protect your data using secure platforms and standard security measures. However, no system is completely secure, and we cannot guarantee absolute security.

11. Children’s Data
This website is not intended for individuals under the age of 18, and we do not knowingly collect data from children.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.